As Artificial Intelligence technology becomes more prevalent, questions are arising for how the technology will affect modern workplaces now and in the coming years.

While executives are trying to figure out the best way to apply the technology to improve their businesses, workers are afraid that bots will shortly be replacing their jobs.

Contrary to the bleak picture painted by critics, a new IDC study of more than 1,000 organisations worldwide shows that AI will be in the workplace “sooner than we think”, and will have a positive impact on productivity, revenues, and job creation.

From 2017 to 2021, the Salesforce-sponsored study predicts that AI-powered CRM activities will boost business revenue by $1.1 trillion, and create more than 800,000 direct jobs and 2 million indirect jobs globally, surpassing those lost to AI-driven automation.

-Tas Bindi, ZDNet

Kevin Rands talks in CIO magazine about the potential for AI to eliminate large parts of the workforce.

The evidence is clear: AI is our next technological wave. There’s no use in trying to stop it, as it has already arrived. Smart employees will look to jobs in engineering, as these machines still need to be built and need regular maintenance….

Simply put: we’re preparing a workforce that can work with robots, using AI to be better than ever. This is not a case of the machine dominating. People and robots can coexist, and already do.

If you believe that AI is here to take over, you’re looking at this innovation all wrong. The way AI is being developed is to help human jobs, enabling human-fueled productivity to skyrocket.

-Kevin Rands, CIO magazine

Alphabet Executive Chairman also believes that the future of AI will enhance rather than replace jobs.

“So what that tells me is that your future is you with a computer, not you replaced by a computer,” Schmidt said.

Convinced there will be a shortage of jobs; the exec implored businesses to fill positions with “people plus computers.”

“The computers will make people smarter,” he continued. “If you make the people smarter, their wages go up. … And the number of jobs go up, not down.”

-Stephanie Mlot,

For businesses beginning to incorporate AI into their processes, the most important thing to do regarding talent is to make sure that they are adequately trained for working with the technology to execute tasks more efficiently.

To find out more about how other companies are dealing with the challenge of incorporating AI into their business, sign up to attend a VENN event to hear industry leaders discuss how they’re preparing for the future of the workplace.

Sources: ZDNetCIO

Jeremy Thomas

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